2026-03-18 Correspondence Claims Thank you for submitting your concern & Print Your reference number is 20260129193705 First name: Mark Last name: Holand Concern details: Subject: Occupational Acoustic Trauma due to Engineering Control Failure I am a 25-year, heavy industry veteran with professional experience (as a child) in recording studio acoustics. I am reporting an acute acoustic injury (Tonic Tensor Tympani Syndrome/Acoustic Shock) sustained at Workstation 3, in the OMC1 Comms Training Room. This injury was preventable; the employer operated high-output server equipment with side-panels removed, creating a hazardous 328 Hz mechanical resonance. Prior Notice & Negligence: I formally identified this environment as hazardous and filed a Safety Concern Form on Jan 22 2026, regarding persistent headaches. The hazard was not remediated. Consequently, my condition progressed from systemic headaches to acute physical trauma, including stabbing ear pain and hyperacusis. Evidence & Technical Validation: Using USB connected microphone, (Neewer Large-Diaphragm Condenser Microphone) calibrated against 440Hz and 1000Hz standards, I have quantified the hazard. My analysis confirms a massive energy spike at 328 Hz. Spatial data proves my skull has been physically absorbing this energy (documented via a 70dB "Head Shadow" gap), resulting in chronic neurological exhaustion. Functional Disability: On Sunday, Jan 25, I suffered a total neurological collapse. This resulted in: Loss of Amenity: Physical inability to fulfill parental duties (unable to take my daughter swimming due to pain). Allostatic Overload: 12 hours of non-restorative recovery sleep and inability to complete professional studies. Safety Paradox: I am now being moved to a Control! Room. Because my duties require monitoring radios and alarms, standard "passive" hearing protection is a safety hazard. I require medical accommodation (active level-dependent protection) to communicate safely while my auditory system recovers. Please see the attached PDF(Mark_Holand...) for a detailed timeline, frequency spectrum graphs, and photographic evidence of the unshielded server rack. Submitted on: January 29, 2026 at 7:37 p.m. (PT) Next steps & reminders e@ The information you provided will be forwarded to our team for follow-up. e@ These reports are monitored during regular business hours. If you see something urgent outside of these hours, please call us at 604.276.3100 or toll-free at 1.888.621.7233 (1.888.621.SAFE). e@ If you have further details about your concern, please call us at the above phone number with the reference number for this concern, e If you provided a phone number, our team may contact you for additional information from an anonymous or private phone number. e@ Please note that if you didn't provide a valid phone number and not enough details were given, our team may not be able to respond to your concern. e For information on Health and Safety, please visit our Health & Safety website. What do you think about our tool to report unsafe work? Give feedback Have a technical issue with completing your concern? Phone us toll-free at 1.888.855.2477 or email ehelp@worksafebc.com. 2/3