FORMAL WITNESS STATEMENT

January 27, 2026 Meeting — Employer Knowledge of Workplace Injury
WorkSafeBC Claim #42647461 — Mark Holand
Submitted: March 18, 2026

PURPOSE OF THIS STATEMENT

This statement documents the January 27, 2026 meeting between myself and BCRTC
management, at which | formally reported my workplace injury — including specific ear pain —
and requested escalation to a workplace injury claim. This meeting establishes that Austin
Puder, Senior Manager Train Operations, had direct personal knowledge of my injury before
BCRTC commissioned the Arcose noise survey, before the employer's internal investigation
report was prepared, and before the adverse employment action of March 13, 2026.

This statement is submitted in response to the employer's characterization of my injury as a
‘subjective distraction’ in their investigation report, and to formally document the employer's
failure to disclose my injury to their noise consultant.

MEETING DETAILS

* Date: January 27, 2026

* Location: OMC1, BC Rapid Transit Company, 6800 14th Ave, Burnaby, BC

« Attendees: Austin Puder (Senior Manager, Train Operations); Breanne Douglas
(Manager, Rail Operations Support); Rabjit Bul (CUPE 7000 Union Representative);
Mark Holand (worker)

* Purpose: Requested by me to formally report ear pain and discuss escalation of safety
concern to workplace injury

CONTEXT PRIOR TO THIS MEETING

By January 27, 2026, | had already experienced the following documented events:

« January 12: First exposure to Workstation 3, directly in front of two floor-mounted server
racks. Immediate difficulty understanding instruction due to noise.

« January 19: First symptoms — persistent headaches, sleep disruption, decreased
effectiveness of migraine management program.

« January 22: Filed MyHSE Safety Concern #75625. Formally identified server noise as a
hazard. Disclosed personal vulnerability to excessive noise. Explicitly requested servers
be moved or relocated.