2026-03-19 Correspondence Claims

EXHIBIT K

3/18/26, 8:19 PM View Worker Injury Claims
Mark Holand There are no T5007s available
Customer Care Number: 93970460601

42647461 2026/01/25 Active

— Claim #: 42647461

Summary Status _ Incident Payment | Documents | Communications Milestones Return to
work status
2026/03/18 Employer- BRITISH Jaylin Cassady RE: SA > AE
COLUMBIA RAPID Information requested or received: From: +1 604-720-1147 (Unverified)
TRANSIT COMPANY LTD. <noreply@skype.voicemail.microsoft.com> Sent: Wednesday, March 18, 2026 11:02 AM To:

Cassady, Jaylin <Jaylin.Cassady@worksafebc.com> Subject: Voice Mail (52 seconds) hi jalen my
name is jason mayo i'm calling from BCRTC which is skytrain and i'm just following up with you in
regards to an email i got this morning from a service provider we use for sound level testing
karen's tang of arcos consulting regarding case number or instant report number 202618842990
Al just wanted to follow up because there's a bit of a shocking text in the email that we got
second hand and just want to make sure i had a chance to contact you and discuss the content of
that my number is 604-720-1147 thank you very much and we'll connect soon take care TC to
Jason as per his VM. Jason confirmed AE did not stage the environment for sound testing and the
area has remained altered since W was there. He offered to get additional testing done. Writer
advised this is not necessary and she is just awaiting a clinical opinion from a medical advisor.
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