Claim Number:42647461 Worker Name:MARK HOLAND Date Created:13-4-2026 1:05 PM - Claim #[42647461] Hi Mark, | have uploaded your submission to the claim file. | am sorry you continue to experience issues. Unfortunately, as | mentioned, | am still awaiting further medical and noise level reports from your employer before | can proceed with a claim decision. Jaylin Cassady (she/her/hers) Senior Adjudicator Claims Intake and Adjudication Services WorkSafe BC 604 244 6306 worksafebc.com | acknowledge that | work on the traditional, ancestral, and unceded or treaty territories of the Coast Salish Peoples, including the Saanich Nations and the Lekwungen People of the Esquimalt and Songhees Nations. The provincial government has made amendments to the Workers Compensation Act that affect return to work. Starting January 1, 2024, employers and workers will be required to co-operate with each other and with WorkSafeBC to ensure the worker can return to their pre-injury job, a comparable job, or other suitable work. For more information, worksafebc.com/bill41. You can also follow us on Facebook, Twitter, LinkedIn, Instagram, and YouTube for the latest announcements, jobs, workplace health and safety resources, and news from WorkSafeBC. CONFIDENTIALITY DISCLAIMER The information contained in this transmission may contain privileged and confidential information of WorkSafeBC - the Workers' Compensation Board. It is intended for review only by the person(s) named above. Dissemination, distribution or duplication of this communication is strictly prohibited by all recipients unless expressly authorized otherwise. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. Thank you. From: mark holand <marktholand@gmail.com> Sent: Wednesday, March 4, 2026 10:07 AM To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com> Subject: Subject: Urgent - Ongoing Decline - Formal Impact Statement - Mark Holand - Claim #[42647461] Warning: External sender Be alert. This email is not from within our organization. Don't click links or attachments unless you trust the sender and know they're safe. Contact the Technology Support Desk if you're not sure. Hi Jayin, Impact statement attached. Denied emergency care at Royal Columbia. Was told no on-call ENT, Neurologist or Otolaryngologist. Just denied Rapid Access Care from St Pauls by a Dr. Holme, who reviewed the case. Running out of options and time. Going to my GP today, but he has been pretty useless. So, if you have anything up your sleeve to get me rapid access to any of those three specialists, it would be appreciated. | don't know what to do anymore. The next move is to go to Mexico and pay privately. | AM SLOWLY DYING. | have autonomic dysregulation. | have yet to receive the care that | require and | am running out of options. The delay in proper medical care has created a risk of permanent hearing damage. | am beyond the 4-6 week window for cochlear inflammation. | need someone on my side, other than myself. All of this is too much much work, in my current condition. Mark Holand Type: Worker Contact - Event Status: Completed MARK HOLAND Date of Contact: 2026/02/11 Created by: JC21642 Method: Email Contact type: Ongoing Contact Regarding: Consents Page 26