Claim Number:42647461 Worker Name:MARK HOLAND Date Created:13-4-2026 1:05 PM Type: Worker Contact - Event Status: Completed MARK HOLAND Date of Contact: 2026/03/16 Created by: JC21642 Method: Phone call - incoming Contact type: Ongoing Contact Regarding: Update Outcome: Left a message Details: From: +12369943376 (Unverified) <noreply@skype.voicemail.microsoft.com> Sent: Friday, March 13, 2026 1:21 PM To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com> Subject: Voice Mail (33 seconds) hi jalen it's mark holland case number 42647461 i just wanted you to be in the loop that my employer has now demoted me to a lower paying job uh from 4734 to 4610 uh in contravention of workers compensation rules uh you can give me a call at 250 sorry 236-994-3376 thank you bye You received a voice mail from +12369943376. Type: Worker Contact - Event Status: Completed MARK HOLAND Date of Contact: 2026/03/11 Created by: JC21642 Method: Email Contact type: Ongoing Contact Regarding: Update Outcome: Emailed Details: From: mark holand <marktholand@gmail.com> Sent: Monday, March 9, 2026 11:33 AM To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com> Subject: Claim 42647461 - Audiogram January 30, 2026 Warning: External sender Be alert. This email is not from within our organization. Don't click links or attachments unless you trust the sender and know they're safe. Contact the Technology Support Desk if you're not sure. Hello, | have uploaded the Amplifon audiogram from January 30, 2026 to the claim document server and wanted to make sure it is on your radar. Mark Holand Claim 42647461 236-994-3376 Type: Worker Contact - Event Status: Completed MARK HOLAND Date of Contact: 2026/03/11 Created by: JC21642 Method: Email Contact type: Ongoing Contact Regarding: Update Outcome: Emailed Details: From: mark holand <marktholand@gmail.com> Sent: Sunday, March 8, 2026 7:08 PM To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com> Subject: Claim 42647461 - CozZie Glow Project Documentation Warning: External sender Be alert. This email is not from within our organization. Don't click links or attachments unless Page 24