Claim Number:42647461 Worker Name:MARK HOLAND Date Created:13-4-2026 1:05 PM

Page 22

Type: Employer Contact - Event Status: Completed

BRITISH COLUMBIA
RAPID TRANSIT
COMPANY LTD.

Date of Contact: 2026/03/16 Created by: JC21642
Method: Email
Contact type: Ongoing Contact
Regarding: Update
Outcome: Emailed
Details: From: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com> Sent: Monday, March

16, 2026 11:36 AM To: MAYO JASON <JASON_MAYO@BCRTC.BC.CA> Subject:
Re: WorkSafeBC Inspection Report Follow Up: IR #202618842990A Thank you!

| have uploaded the documents to the claim and alerted the medical advisor
associated with the claim. Jaylin Cassady (she/her/hers) Senior Adjudicator Claims
Intake and Adjudication Services WorkSafe BC 604 244 6306 worksafebc.com

| acknowledge that | work on the traditional, ancestral, and unceded or treaty
territories of the Coast Salish Peoples, including the Saanich Nations and the
Lekwungen People of the Esquimalt and Songhees Nations. The provincial
government has made amendments to the Workers Compensation Act that affect
return to work. Starting January 1, 2024, employers and workers will be required

to co-operate with each other and with WorkSafeBC to ensure the worker can
return to their pre-injury job, a comparable job, or other suitable work. For more
information, worksafebc.com/bill41. You can also follow us on Facebook, Twitter,
LinkedIn, Instagram, and YouTube for the latest announcements, jobs, workplace
health and safety resources, and news from WorkSafeBC. CONFIDENTIALITY
DISCLAIMER The information contained in this transmission may contain privileged
and confidential information of WorkSafeBC - the Workers' Compensation Board.

It is intended for review only by the person(s) named above. Dissemination,
distribution or duplication of this communication is strictly prohibited by all
recipients unless expressly authorized otherwise. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies of the
original message. Thank you.
From: MAYO JASON <JASON_MAYO@BCRTC.BC.CA> Sent: Monday, March

16, 2026 11:07 AM To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com>

Cc: LO KELVIN <KELVIN_LO@BCRTC.BC.CA>; HASSABOU

MO <MOHAMED_HASSABOU@bcrtc.bc.ca>; PRIER CONNIE
<CONNIE_PRIER@BCRTC.BC.CA> Subject: WorkSafeBC Inspection Report
Follow Up: IR #202618842990A Warning: External sender Be alert. This email is
not from within our organization. Don't click links or attachments unless you trust
the sender and know they're safe. Contact the Technology Support Desk if you're
not sure. You don't often get email from jason_mayo@bcrtc.bc.ca. Learn why this is
important Good morning Jaylin, | hope you're doing well. My name is Jason Mayo,
Manager of Safety and Environmental Compliance with BCRTC. It's a pleasure to
meet you virtually. | am writing to introduce myself and provide an update regarding
WorkSafeBC Inspection Report IR #202618842990A. This report relates to a noise
concern reported by one of our employees, and the attached materials reflect our