WoRK BC Initial Worker Interview
Mental Health Adjudication

Worker's last name First name Middle initial WorkSafeBC claim number

HOLAND MARK 42647461

e Headaches and ear pain persisted

e On Jan 27, 2026, W had a meeting with management and was informed the noise levels were not in
damaging ranges

e Jan 30, 2026, W returned to Royal Columbian
W's time line:

Day Date Event Note

Monday 12-Jan First Exposure Moved from rail maintenance to Control Training Room. Workstation 3
directly in front of 2, refrigerator sized server racks. Noise makes it hard to understand instruction. 10hrs
per day, 4 days a week

Monday 19-Jan First Symptoms Decreased effectiveness of migraine reduction program. Small, persistent
headaches, loss of sleep.

Thursday 22-Jan Safety Concern Filed Used online reporting tool (MyHSE) to report the proximity of the
servers to be a hazard to occupant of workstation 3. Mentioned possible effects including headaches, loss of
concentration.

Friday 23-Jan First Ear Pain First noticed stabbing pain in Left ear, and slightly less pain in right ear.
Reported to instructor. Multi-day migraines begin. Loss of sleep intensifies.

Sunday 25-Jan First Emergency Visit Went to Royal Columbian Emergency to rule out infection as ear pain
continues. At Emergency from 4pm to 10pm. No signs of infection. Report to instructor that I will require a
sick day.

Monday 26-Jan First Sick Day Too mentally and physically exhausted to go to class. Sleep until 12pm.
Headaches continue, ear pain persists.

Tuesday 27-Jan Return to Work Refuse to sit at workstation 3, leading to less simulator time. Must use
instructors' workstation at front of classroom. Ears now sensitized to sound. Even sitting 20ft away hurts
ears. Now wearing ear plugs when practicable.

Tuesday 27-Jan Safety Concern Dismissed Had meeting with Austin Puder and Breanne Douglas, Union rep
Robby Bul. Was advised sound levels at workstation 3 were tested by OCH and S, and found to be below
hearing damage range (85db). The manager then stated that if I could not deal with some server noise,
then maybe I could not work in the control room, as alarms reach 75db. I countered that in the control
room, Alarms are intermittent sounds, not constant. In the control room I would not have a server fan in
my ear all day. I informed him of my ear pain, and asked advice on next steps. He said, if you need to, take
it to work safe.

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