Amanda Sullivan MCP, RCC
604 Columbia St.

New Westminster, BC V3M 1A5 16075
(778) 875-9495 Mark Holand
asullivantherapy@gmail.com 42647461

Date submitted: February 20", 2026

Date, Time, & Length of Intervention: February 17, 2026 @ 10:00am for 60 minutes
For: Critical Incident Response Program, WorkSafeBC

Attn: Amy Vaughan, Family & Critical Response Specialist

RE: Worker MH, SC #16075

Description of Type of Session: Initial Intervention

Dear Amy,

This report is further to your referral of MH, a Control Operator at BC Rapid Transit,
for an initial intervention for supportive counselling. MH attended his initial intervention in-
person at my office in New Westminster. He indicated he lives nearby and walked to the
appointment.

MH reported that the workplace incident occurred in the workplace while he was
completing a training during a two-week period from January 12" to January 29", 2026. MH
indicated that his workstation was located near server equipment, resulting in consistent
exposure to noise, which he reports contributed to the onset of both physical and
psychological symptoms. MH indicated he began to notice symptoms after the first week of
training, including ear pain and migraines. MH indicated he did not speak to his employer
about his concerns at the time, as he valued the opportunity to complete the training and
he felt he would be able to cope with the symptoms and/or his symptoms would reside. He
indicated he felt dismissed by his employer when he brought his concerns up to his
employer after the training.

MH stated he became concerned about the ongoing physical and mental health
symptoms he was experiencing, indicating he sought out medical support from both his
doctor and emergency health services after he completed the training and the exam. While
MH stated he had the intention to return to work on Monday February 2"4, 2026, he
described experiencing a mental health breakdown and could not return to work.

MH indicated that he was the only participant in the training to report difficulties
following the two-week exposure to the server equipment. He described experiencing
sensory sensitivities throughout much of his life and wondered whether he may be
neurodivergent or potentially meet criteria for Autism Spectrum Disorder. He reported that
he believes his sensory sensitivities may have contributed to the reaction he experienced at
work.

MH described his symptoms to include daily migraines, headaches, ear pain,
irritability, and an overall heightened stress response in his body. MH also described
disrupted sleep patterns and low appetite, however, indicated these difficulties were present
before the work incident. MH indicated his symptoms have begun to reside; however, he
continues to experience ear pain, migraines, and headaches to a lower intensity.