fixed now, or we just continue to suffer with it. | have been placed in a position to get something
done about it, and that is now what | intend to do.

2026-01-25, 10:50 - Mark Holand: Because of the physical symptoms and continued ear pain, |
wonder if this should not be upgraded to a workplace incident? I'm going to try to get an
appointment with my doctor this week, to have my ear looked at.

2026-01-25, 21:57 - Mark Holand: FYI. Will be calling in sick. I've been at emergency at royal
columbian since 4pm. Still waiting to see a doctor. Is there someone else | should notify or
email?

2026-01-26, 04:19 - +1 (604) 445-1907: Thanks for letting me know. I’m sorry you’re dealing
with that. I'll let Ron know when | am in.

2026-01-26, 14:12 - Mark Holand: When you have time, could you please provide me a study
list for the quiz tomorrow. | have also completed the SBW OCC2 video and orientation quiz.
2026-01-26, 17:31 - +1 (604) 445-1907: Hey Mark! For the quiz tomorrow, it’s mainly focused on
Emergency Procedures. Focus on the PowerPoint labelled “PPT#19 Emergency Procedures
2026-1”.

Particularly fires in stations/substations.

Unexpected door alarms in Restricted access areas (like EER/ACER/Substations).
Responding to GIMS.

There will another SMC screenshot and associated questions.

Know the Emergency Procedures acronyms: DVEEER, ACT, ALARM.

Failure Management for power loss to a TVS.

2026-01-26, 19:34 - Mark Holand: Thanks

2026-01-30, 15:15 - Mark Holand: Hi Sonya. Never had to take time off for medical. | would
appreciate any guidance in the process. | have a note from my doctor, recommended to take a
week off, to rest. Where should | start. | have a photo of the note, | can email to whomever
needs it.

2026-01-30, 16:09 - +1 (604) 445-1907: Hi Mark, | believe you would need to get in contact with
Occ Health. They can be reached by email.

Occupationalhealth@bertc.bc.ca

They usually provide you with the necessary forms to fill out. I'll see if Ron can provide any
further guidance on the process as well.

2026-01-30, 16:13 - Mark Holand: Thank you. | will send an email to oc health.