PERSONAL IMPACT STATEMENT — MARK HOLAND — WorkSafeBC Claim

orders the panel replaced? They now have a heat problem nobody ever thought about —
because nobody thought about any of this.

| would need only to show the photographs to any IT professional, electrician, building inspector,
or trades person for the response to be immediate and unanimous. | wear ear plugs and ear
muffs at the shooting range when firing a 30-06. That is the level of protection that workstation
required. Nobody provided it. Nobody warned me. Nobody moved the server.

My Daughter

| love my daughter completely. | may not always show it in conventional ways, but | would do
anything for her.

| homeschooled her for two years, largely by myself, while my wife worked days and | worked
nights. Up at 10am, school until 2pm, back to sleep at 3pm, up at 6pm for work. She is bilingual
in English and Spanish, currently in late French immersion, with Saturday French lessons since
age 6. She is a kind, independent thinker. | am proud of who she is becoming.

Cross-country skiing at Hollyburn was our time. Sometimes we skipped school. The quiet of the
mountain. Pushing a little further each time, trying to reach a part of the trail system we had
never been. That was ours. | have not been able to take her since January 23.

It hurts my daughter to see her once sirong father weak and mentally unstable at times. That is
the cost of this injury that no spreadsheet can capture.

What I Have Done
| have not waited for the system to help me. | have:

* Filed a formal safety concern before my worst symptoms began
* Recorded and analysed workplace sound using a calibrated USB condenser microphone

* Documented a complete evidence-based timeline from day one, including the hearing
clinic address before | knew it would be relevant

* Conducted my own sleep studies using a Garmin device and overnight IP camera
footage

* Built automated sleep monitoring, circadian rhythm lighting, and data export tools
* Submitted video evidence of abnormal sleep activity to WorkSafeBC —

« Attended four emergency room visits seeking urgent care

« Attended every GP and medical appointment

« Attended WCB-provided counselling

* Self-funded all treatment including float therapy, pool membership, massage therapy,
weighted blanket, sleeping tent, and noise canceling headphones — all receipts retained

* Continued to advocate for myself despite being dismissed at every step

Page 6 — Confidential — WorkSafeBC Claim Documentation