🔗 Linked Evidence
Personal Impact Statement 04
📄 HOLAND_CLAIM_FILE | p.229
📄 HOLAND_CLAIM_FILE | p.229
📝 Extracted Text (OCR)
PERSONAL IMPACT STATEMENT — MARK HOLAND — WorkSafeBC Claim January 22 — The Safety Concern On January 22 | filed a formal safety concern through the MyHSE online reporting system. | stated explicitly: "lam prone to migraines and take steps at home and at work to minimize my exposure to excessive noise. | cannot wear noise canceling headphones while trying to listen to the instructor in the training room. | feel this is not a good place to have a server rack, with the excessive noise and heat that it produces." | disclosed my vulnerability. In writing. Through official channels. Before my worst symptoms began. The following day, January 23, | experienced the first stabbing pain in my left ear. January 27 — The Dismissal My safety concern was dismissed. In a meeting with management and a union representative | was told that sound levels had been tested and found below the hearing damage threshold of 85db. The manager then stated that if | could not deal with some server noise, perhaps | could not work in the control room, as alarms reach 75db. | countered that control room alarms are intermittent. A server fan is constant. | informed him of my ear pain and asked for guidance. He told me to take it to WorkSafe if | needed to. No meaningful accommodation was offered. No Employee and Family Assistance Program referral was made. No follow-up of any kind. The Collapse What followed was the total destruction of everything | had built. Daily migraines returned — worse than anything | had ever experienced. Not back to baseline. Worse than baseline. The pain | had worked so hard to eliminate came back at a severity | had never experienced before. It was emotionally heartbreaking. Something broke in me. | had achieved a 33% reduction in sumatriptan usage in just six months through disciplined, self-funded intervention. That progress was obliterated entirely. | began sleeping in my closet — the quietest place in the house. | bought a sleeping tent and a weighted blanket. | attended float therapy. | joined a pool. | self-massaged in the sauna focusing on my ears and neck. | bought Sony XM4 noise canceling headphones at $550 — money | would never have spent, money that could have been a new bike for my daughter — because they became a medical necessity. | have saved every receipt. | am not driving. | have not been able to ski with my daughter since my injury worsened on January 23. Activities that defined my life are gone. Page 4 — Confidential — WorkSafeBC Claim Documentation