| work Eig BC

WORKING TO MAKE A DIFFERENCE

Memo
(continued)

Worker last name First name Middle initial WorkSafeBC claim number
HOLAND MARK 42647461

The 4 to 6 week window for treatment of cochlear inflammation and acoustic trauma
is a clinically recognized threshold. That window has now closed. The absence of
timely medical investigation by WorkSafeBC has directly contributed to the risk of
permanent hearing damage.

| am formally requesting that this delay be documented in my claim file, and that an
urgent specialist referral — ENT, neurology, or audiology — be ordered
immediately.

! will be escalating this claim to the Workers' Advisers Office and the WorkSafeBC
Issue Resolution Office if | do not receive a substantive response within 2 business
days.

Mark Holand

Claim: 42647461

236-994-3376

marktholand@gmail.com

From: mark holand <marktholand@gmail.com>

Sent: Friday, March 6, 2026 8:00 AM

To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com>

Subject: Subject: Mark Holand — Claim 42647461 — Photo Evidence — Server
Rack Installation — Workstation 3

A Warning: External sender

Be alert. This email is not from within our organization. Don’t click links or
attachments unless you trust the sender and know they’re safe. Contact the
Technology Support Desk if you’re not sure.

Please find attached photographic evidence of the server rack installation at
Workstation 3, OMC1 Control Training Room, 6800 14 Ave Burnaby.

This photograph documents the missing side panel on the server rack positioned
two feet from Workstation 3 where | was assigned for 10 hours per day, 4 days per
week from January 12 to January 29, 2026.

| ask one simple question: Would you want to sit there?

Mark Holand 236-994-3376 Claim: 42647461

Days since specialist care was denied: 35

"Both ENT and Neurology do not think outpatient follow up is warranted at this
point." — Royal Columbian Hospital Emergency, January 30, 2026"

IMAGES ALREADY ON FILE

From: mark holand <marktholand@gmail.com>

Sent: Friday, March 6, 2026 8:00 AM

To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com>

Subject: Subject: Mark Holand — Claim 42647461 — Daily Sleep Report — 2026-
03-04

A Warning: External sender

68B33

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