| work Eat 1 Memo

WORKING TO MAKE A DIFFERENCE (continued)
Worker last name First name Middle initial WorkSafeBC claim number
HOLAND MARK 42647461
Mark Holand

Claim: 42647461

236-994-3376

marktholand@gmail.com

From: mark holand <marktholand@gmail.com>

Sent: Thursday, March 5, 2026 2:45 AM

To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com>

Subject: Formal Request — Wage Loss Benefits, Medical Cost Reimbursement,
and Delay in Medical Investigation — Claim 42647461

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Hi Jaylin,

| am writing to formally address three outstanding issues that require immediate
attention.

1. WAGE LOSS BENEFITS

| currently have no income. My claim was filed on January 29, 2026. Wage loss
benefits under WorkSafeBC policy are not contingent on full claim adjudication —
they are payable once a worker is unable to work due to a workplace injury. | have
been off work since January 30, 2026, with a physician's note on file. | am formally
requesting that wage loss benefits be initiated immediately and backdated to
January 30, 2026.

Please advise in writing why wage loss benefits have not been initiated, and under
what authority they are being withheld pending claim decision.

2. REIMBURSEMENT OF HEARING TEST

On January 30, 2026 | attended Amplifon Clinic Surrey, 203A-15135 101 Ave,
Surrey, V3R 7Z1, and paid out of pocket for an audiometric hearing test. This test
documented a 10db drop at 8khz in my left ear compared to a September 2025
WorkSafeBC baseline — direct evidence of workplace hearing damage.

This test should have been ordered and funded by WorkSafeBC. | request
immediate reimbursement of this cost. Receipt is available on request.

3. DELAY IN MEDICAL INVESTIGATION
As of today, March 5, 2026 — 35 days after my claim was filed — WorkSafeBC has

not ordered a single medical test, specialist referral, or independent audiological
assessment. The January 30 hearing test was self-initiated and self-funded.

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