3/22/26, 11:53 PM Gmail - Subject: Urgent — Ongoing Decline — Formal Impact Statement — Mark Holand — Claim #[42647461]

ea G ma il mark holand <marktholand@gmail.com>

Subject: Urgent — Ongoing Decline — Formal Impact Statement — Mark Holand — Claim #[42647461]

2 messages

mark holand <marktholand@gmail.com> Wed, Mar 4, 2026 at 10:07 AM
To: "Cassady, Jaylin" <Jaylin.Cassady@worksafebc.com>

Hi Jayin,

Impact statement attached. Denied emergency care at Royal Columbia. Was told no on-call ENT, Neurologist or Otolaryngologist. Just denied Rapid Access
Care from St Pauls by a Dr. Holme, who reviewed the case. Running out of options and time. Going to my GP today, but he has been pretty useless. So, if you
have anything up your sleeve to get me rapid access to any of those three specialists, it would be appreciated. | don't know what to do anymore. The next
move is to go to Mexico and pay privately. | AM SLOWLY DYING. | have autonomic dysregulation. | have yet to receive the care that | require and | am running
out of options. The delay in proper medical care has created a risk of permanent hearing damage. | am beyond the 4-6 week window for cochlear
inflammation. | need someone on my side, other than myself. All of this is too much much work, in my current condition.

Mark Holand

g Mark_Holand_Impact_Statement_42447461.pdf
165K

Cassady, Jaylin <Jaylin.Cassady@worksafebc.com> Wed, Mar 4, 2026 at 11:20 AM
To: mark holand <marktholand@gmail.com>

Hi Mark,

| have uploaded your submission to the claim file. | am sorry you continue to experience issues.
Unfortunately, as | mentioned, | am still awaiting further medical and noise level reports from your
employer before | can proceed with a claim decision.

Jaylin Cassady (she/her/hers)

Senior Adjudicator

Claims Intake and Adjudication Services WorkSafe BC
604 244 6306

BC

worksafebc.com

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