| work Eig BC WORKING TO MAKE A DIFFERENCE Memo (continued) Worker last name First name Middle initial WorkSafeBC claim number HOLAND MARK 42647461 Please find attached for inclusion in my claim file my complaint to the City of Burnaby Building Department dated March 7, 2026, and their response dated March 9, 2026. The complaint identifies four BC Building Code violations at the OMC1 Control Training Room — unpermitted installation, firestopping violation under BC Building Code Section 3.1.9, change of occupancy without permit, and overloaded electrical circuits. The Building Department forwarded my complaint to their Building Inspections Supervisor for review and further action. | filed this complaint after WorkSafeBC's own investigator advised me on February 19, 2026 to report code violations to municipal authorities independently. These documents have also been uploaded to the WorkSafeBC document server. Please confirm receipt. Sincerely, Mark Holand WCB Claim 42647461 236-994-3376 marktholand@gmail.com From: mark holand <marktholand@gmail.com> Sent: Saturday, March 14, 2026 11:33 AM To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com> Subject: Claim 42647461 — Updated Timeline and Return to Work Plan — March 14, 2026 A Warning: External sender Be alert. This email is not from within our organization. Don’t click links or attachments unless you trust the sender and know they’re safe. Contact the Technology Support Desk if you’re not sure. SUBJECT: Claim 42647461 — Updated Timeline and Return to Work Plan — March 14, 2026 Dear Jaylin, Please find two updated documents attached for inclusion in my claim file. The first is my updated incident timeline dated March 13, 2026, including all events through the adverse employment action received yesterday from Austin Puder, Senior Manager Train Operations. The second is my updated return to work plan dated March 13, 2026, submitted in response to the employer's formal removal of the Control Operator training pathway. This plan requests that WorkSafeBC activate its vocational rehabilitation mandate and support the BCIT Occupational Health and Safety diploma program as the appropriate return to work goal. Both documents have also been uploaded to the WorkSafeBC document server. Please confirm receipt. Sincerely, Mark Holand WCB Claim 42647461 236-994-3376 marktholand@gmail.com 68B33 (RO1/09) Page 4 of 5