| work Eig BC MEMO WORKING TO MAKE A DIFFERENCE Worker name | MARK HOLAND WorkSafeBC | 42647461 claim number Date 2026-03-16 Regarding W comments Attn Comments All attachments uploaded to claim file From: mark holand <marktholand@gmail.com> Sent: Friday, March 13, 2026 3:51 PM To: Cassady, Jaylin <Jaylin.Cassady@worksafebc.com> Subject: [URGENT]-Claim 42647461 — Adverse Employment Action — Employer Stalling A Warning: External sender Be alert. This email is not from within our organization. Don’t click links or attachments unless you trust the sender and know they’re safe. Contact the Technology Support Desk if you’re not sure. SUBJECT: Claim 42647461 — Adverse Employment Action — Employer Stalling — March 13, 2026 Dear Jaylin, lam writing to formally submit a significant development in my claim for your immediate attention and file documentation. This morning, March 13, 2026, | received a letter via courier and email from Austin Puder, Senior Manager, Train Operations at BCRTC, dated March 13, 2026. The letter notifies me that | am being removed from the Control Operator training program and transferred back to my previous position as a Guideway Serviceperson, effective upon my return to work. The stated reason is that | have missed a significant portion of training due to my leave, and that the department does not have availability to accommodate makeup training. | want to be unequivocal: the reason | missed training is the workplace acoustic injury | sustained at Workstation 3, OMC1 Control Training Room on January 12, 2026 — the injury that is the subject of this claim. The cause of my absence is BCRTC's own failure to remediate a documented safety hazard after | filed MyHSE Safety Concern #75625 on January 22, 2026. BCRTC is now using the consequence of their own negligence to remove me from a career advancement position | earned through demonstrated performance — including passing the written Control Operator examination with a score of 89% while symptomatic from the injury. | am submitting the following for immediate inclusion in my claim file: 68B33 Workers’ Compensation Board of B.C. (RO2/09) Page 1 of 5