Notes DocumentsMedical (BCRTC) Document Date 2026/04/24 Documentlid 163590 Code GEN 2026/04/24 DocumentId 163601 Code GEN 2026/04/24 Documentld 163620 Code GEN 2026/04/24 Description General Note General Note General Note General Note Page: Date: Created By: Document Name Notice to Comply and Communicate with the Company.msg Re_ Notice to Comply and Communicate with the Company.msg Canada Life Claim Adjudication - Medical Absence.msg RE_ Canada Life Claim Adjudication - Medical Absence.msg cority 7/17 2026/09/28 Prier, Connie / connie_prier@bertc.bc.ca Notes Email from LR Advisor - Navi G. providing Notice to Comply letter to ee with OHS cc'd. LR provided deadline for ee to re-establish communication with company and complete medical questionnaire by no later than 4PM Thursday April 30. Email from ee to LR with OHS and Union Rep (cc'd) following receipt of Notice to Comply letter advising he remains under medical care. Ee noted upcoming Physician's appointment on Tuesday, April 28 with expectation of completing required medical questionnaire before April 30 deadline. Ee noted that he will not be accepting or engaging in phone calls from BCRTC or Labor Relations and advised that he will only communicate via email for admin record purposes due to active WSBC. Prohibited Action Investigation. Email to ee advising that Canada Life is awaiting WSBC denial letter from ee in order to adequately adjudicate claim. Email from ee advising that he's had difficulty contacting Canada Life via phone and using online contact form. OHS provided Canada Life's email address as requested. 000396