TransLink "Personal information collected within MyHSE is collected by your employer under the authority of Section 26(c) of the Freedom of Information ar cority Case Notes Page 9/12 Date 2026/09/28 Report CaseNotes 2026-09-28 1116.rpt Created By Prier, Connie / connie_prier@bertc.bc.ca Employee: Holand, Mark (E21987) 2026/04/22 11:35 2026-10081 Document Email from Erika Nikbin - Senior Case Manager (Canada Life) Upload advising ee's claim is denied as medical information supports ee's condition is work-related. Ee has been advised to report to WSBC. CL has not received WSBC denial letter to assist with accessing claim. CL has no medical to support ee's ongoing absence beyond April 30, 2026. 2026/04/21 15:35 2026-10081 Document Attempted to call ee but unable to leave voicemail. Upload 2026/04/21 11:29 2026-10081 Document Attempted to call ee but unable to leave voicemail. Upload 2026/04/21 11:23 2026-10081 Document T/C to ee, unable to leave voicemail. Upload 2026/04/21 11:19 2026-10081 Document Email to Erika Nikbin - Canada Life Case Manager inquiring Upload about further medical supporting ee's absence. OHS noted OFA received from ee's Physician indicated a 2-3 month timeframe for potential GRTW. OHS noted that follow-up med questionnaire was issued on April 2 with nil response to date. OHS also noted that ee has not been responding to phone calls or emails from occ health. 2026/04/21 11:24 2026-10081 Follow-Up Adenekan, Bayo Follow-Up on Med Q 2026/04/14 08:47 2026-10081 Document Email to ee advising that Occ Health is awaiting completion Upload of medical follow-up questionnaire sent to Physician's Clinic on April 2. OHS acknowledged previous medical note supporting absence till April 30 and CL claim pending. OHS provided deadline of April 21 to have medical questionnaire completed and attached copy of medical questionnaire. 2026/04/09 09:29 2026-10081 Document Email sent to information analyst at Translink to advise FOI Upload documents have been uploaded to OWL. Confidentiality Statement 000385