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Case Notes Page 4/12
Date 2026/09/28
Report CaseNotes 2026-09-28 1116.rpt
Created By Prier, Connie /

connie_prier@bertc.bc.ca

Employee: Holand, Mark (E21987)

2026/06/04 10:57 2026-10081 Document Email to Canada Life Case Manager - Erika Nikbin requesting
Upload for update on ee and medical supporting absence. OHS
advised that Occ Health and LR are of the opinion that ee
has not made meaningful attempt to comply with exploring
return to work capacity by way of completing follow-up
medical questionnaire sent to GP April 2 and providing
medically supported restrictions and limitations. As such,
ee's CL claim should be suspended until compliance has
been demonstrated.
2026/06/04 10:51 2026-10081 Document Teams Meeting with LR Advisor - Navi G. advising OHS that
Upload ee has not been compliant with attempt to return to some
form of work and LR is of belief that CL claim should be
suspended until ee demonstrates compliance.

2026/05/25 09:29 2026-10081 Document LTD forms sent to ee. Benefits & Payroll cc'd.
Upload
2026/05/25 09:31 2026-10081 Follow-Up Send LTD paperwork WSBC LTD and Exempt claims, if
applicable.
2026/05/20 15:33 2026-10081 Document Email from Lifemark Account Manager (Rob Low) advising
Upload that ee's periodical is due June 5, 2026. OHS advised that ee

remains on medical leave and will be advised to book

periodical upon receiving clearance to return to work.

2026/05/11 15:55 2026-10081 Document Email from Erika N. - Canada Life CM inquiring about next
Upload steps from BCRTC given that May 8 deadline had lapsed.

OHS advised that ee has been provided new deadline of June

3 to provide completed questionnaire to Occ Health as per

LR Director.

Confidentiality Statement

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