Occupational Health Specialist Occupational Health & Wellness C: 604-902-0253 | F: 604-520-5552 | E: adebayo adenekan@ The contents of this communication, including any attachmeni(s), are confidential and may be privileged. If you are not the intended recipient (or are not receiving this communication on behaif of the Intended recipient), please notify the sender immediately and delete or destroy this communication without reading it, and without making, forwarding, or retaining any copy or record of it or its contents. Thank you. Note: We have taken precautions against viruses, but take no responsibil ity for loss or damage caused by any virus present. T Together all the way Sent: ane June 4 sore 3008 PM To: ADENEKAN BAYO <ADEBAYO ADENEKA Subject: RE: Holand, Mark-E21987 @BCRTC.BC.CA> @ Extemal email > Hi Bayo, As of today, we have not received the medial information we requested form the doctor on May 11, 2026. We will perform our usual follow ups for the medical and, if it still remains outstanding, provide a final deadline to receive it. At this time, we cannot suspend the Canada Life claim as we have not made a decision on it. We need the outstanding medical in order to move forward with our decision. | will update you regarding the claim status if we receive the medical and/or if it comes to setting a final deadline for receiving it. Thanks, Erika Erika Nikbin (She /her) Senior Case Manager | Vancouver Disability Management Services Office Gestionnaire de Cas Principal | Bureau de Gestion De L’ Assurance Invadidité Direct: Erika.Nikbin@canadalife.com | Erika.Nikbin@canadavie.com Canada Life - Vancouver Disability Management Services Suite 1500 — 1055 Dunsmuir Street Vancouver, BC V7X 1K8 000250