6800 14th Ave, Burnaby, BC V3N 4587, Canada

From: ADENEKAN BAYO <ADEBAYO._ADENEKAN@BCRTC.BC.CA>
Sent: Friday, February 6, 2026 1:00:54 PM

To: O'CONNELL RYAN <RYAN_O'CONNELL@BCRTC.BC.CA>
Subject: Holand, Mark (E21987) - Communication

Hi Ryan,

Mark Holland — Control Operator recently lodged a safety concern in the Control Room
on Jan 22 which has led to a medical absence. He has subsequently lodged a WSBC
claim and contacted Occupational Health to provide medical supporting his absence.

During the first several minutes of an initial call with myself on Tuesday Jan 3 to gather
further preliminary information to help support the employee, he became unexpectedly
agitated, abrasive and hostile in communication to which | reminded him of the
Respectful Workplace policy. After some time, the employee was able to gather some
composure to allow sufficient information to be obtained.

Today, the employee provided further medical supporting absence for 1 month and said
the below to our Occ Health Inquiry inbox:

“Here is letter from my doctor. Please direct your questions to WCB. Claim number
. Please do not contact me directly.”

Please kindly advise on how to proceed with communication.
Thank you,

ADEBAYO ADENEKAN, DPhty., B.Kin
(Pronounced “Aday-Bio’)

Occupational Health Specialist
Occupational Health & Wellness

C: 604-902-0253 | F: 604-520-5552 | E: adebayo_adenekan@bcric.be.ca translink ca/berte

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T ‘Together all the way

000245