Job Title: Guideway Serviceperson

During inspections while revenue trains are running, Servicemen are required to hold on
to the handrail as trains pass and communicate with the control center if they require
temporary access to the tracks. One team member typically acts as a lookout for
oncoming trains in case of a miscommunication with the control center.

Equipment and tools that may be used include saws, grinders, hoists, drills, impacts and
cranes, in addition to smaller tools such as wrenches.

The shop and yard that the Servicemen are based out of has numerous moving
vehicles and a ground-level train crossing. In the yard/shop, components and rails are
prepared and loaded onto rail borne equipment as needed, alongside the required tools
and equipment.

Personal Protective Equipment:

Workers are required to wear: steel-toed safety boots, high-visibility vests and eye
protection. Hard hats are required when operating a crane and respirators are required
when performing tasks such as blowing down machinery where metal dust may be
present. While on the track, a slider and harness are required if there is a fall risk
present. Clothing for different weather conditions is available (ex. rain gear) as
necessary. Additional equipment such as gloves, ear protection and knee pads are
optional but available.

Psychological/Cognitive Demands

Demand Intensity/Comments

Demand intensity: 1 = No requirement; 2 = Low requirement; 3 = Moderate requirement; 4 = High requirement

Degree of self-supervision

2. Occasional self-supervision required (supervisor frequently provides work

required direction)
Degree of supervision 1 - No supervisory responsibility
exercised

Deadline pressures (time
pressures)

3. Time pressure is moderate: there is frequent pressure to meet deadlines or
work within time constraints and/or the volume of work is high and the work
pace is moderately fast

Attention to detail

3. Significant attention to detail or concentration required for many tasks or
intense attention to detail or concentration required for some tasks

Performance of multiple
tasks required

2. Some responsibility for multiple tasks, but with very clear guidelines or
cues about when to perform each task

Exposure to distracting
stimuli

3. Moderate degree of distracting stimuli during some tasks or portions of
the shift

Need to work cooperatively
with others

4. The majority of work requires close co-operation with others

Exposure to emotional
situations

2. Infrequent exposure (approx. monthly) to emotionally stressful
circumstances or emotionally distressed individuals with whom the worker
must interact in order to complete job requirements.

Exposure to confrontational
situations

2. Occasional exposure (up to weekly) to confrontational situations in which
assistance is immediately available.

Responsibility and
accountability required

3. Errors in judgement or attention could create serious difficulty or
significant expense

LifeMark Health

000210