Job Title: Guideway Serviceperson

During the night shift there is a 3-5 hour window without revenue vehicles on the
guideways, which allows for major repairs and maintenance projects to be completed.

The entire Skytrain system is inspected every 2 weeks. During the day, Servicemen
accompany Technicians to visually inspect up to 4 kilometers of track per day. This is
accomplished through walking along the center walkway with a handrail, inspecting the
track and completing routine maintenance such as oiling switches. During the night
shift, a Technician will walk alongside the track while a Serviceman walks in the tracks
and taps a metal rod while listening for any loose components. Different components of
the guideway are maintained as needed, or noted to be repaired during later projects.

Guideway employees typically work in teams of 3, with at least one Technician per
team.

During the night shift, Servicemen are responsible for operating rail borne equipment
such as speeders, Unimogs, cranes and revenue vehicles. These vehicles are used to
transport equipment and supplies to where the repairs or maintenance are taking place.

Maintenance and repair projects may include tasks such as LIM-lowering, rail grinding,
changing out rail, or a wide variety of other tasks. Servicemen and Labourers are
typically assigned the more physical work, however they receive assistance from
Technicians as needed.

The Red India role requires a Guideway team to commute to a train that has struck a
patron. The team will coordinate with emergency personnel and other employees in
order to assist with recovering the train and repairing the guideway as needed. When a
situation like this arises, employees are asked to volunteer and the work can be
declined if requested.

An alternative role for a Serviceman would be to supervise contractors who are working
on or near the guideway. The Serviceman would be responsible for setting up power
isolation, as well as communicating with the contractors and control center to ensure
their safety and the safety of any oncoming revenue vehicles.

At the end of every night shift, Servicemen may be required to stand at the front of a
train, performing a visual sweep of the guideway as the train drives automatically at half
speed. The Serviceman is required to inspect the guideway for any safety concerns
before revenue service begins for the day.

Work Environment:

The Guideway Servicemen work along the entire system, including elevated areas and
tunnels. Given the outdoor nature of the work, they are exposed to all weather
elements, which may result in slippery footing along the guideway. While inspecting the
guideway, Servicemen may either walk alongside or on the track with a handrail or
slider and harness if there is a fall risk. Servicemen are required to work within areas
that may be live, and are required to step over the live components such as power rails.

LifeMark Health

000209