From: Nikbin, Erika <Erika.Nikbin@canadalife.com>

Sent: Friday, May 8, 2026 3:39 PM

To: ADENEKAN BAYO <ADEBAYO ADENEKAN@BCRIC.BC.CA>
Subject: FW: Holand, Mark-E21987

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Hi Bayo,

Further to my email below, | see there are notes to say that “patient attributes many of
their symptoms to a noisy work environment and unfair treatment by their employer,
including an alleged demotion.” Can you provide details of any workplace incidents that
may have occurred around the time Mark ceased work, including details of the alleged
demotion?

Thanks,
Erika

Erika Nikbin (She /her)

Senior Case Manager | Vancouver Disability Management Services Office
Gestionnaire de Cas Principal | Bureau de Gestion De L’ Assurance Invadidité
Direct: Erika.Nikbin@canadalife.com | Erika.Nikbin@canadavie.com

Canada Life - Vancouver Disability Management Services

Suite 1500 — 1055 Dunsmuir Street

Vancouver, BC V7X 1K8

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