From: Nikbin, Erika Sent: Tue, 5 May 2026 19:59:28 +0000 To: ADENEKAN BAYO Subject: Holand, Mark-E21987 EXTERNAL WARNING: This email came from an external source. Please use caution when opening nd only do so when you are expecting them from a known sender or can attachments or clicking on lin confirm they are legitimate and safe. Hi Bayo, | just wanted to confirm that Mark has submitted their WSBC decline letter. | will be reaching out to them this week for a phone interview and then will proceed with assessing their claim. Regards, Erika Erika Nikbin (She /her) Senior Case Manager | Vancouver Disability Management Services Office Gestionnaire de Cas Principal | Bureau de Gestion De L’ Assurance Invadidité Direct: Erika.Nikbin@canadalife.com | Erika.Nikbin@canadavie.com Canada Life - Vancouver Disability Management Services Suite 1500 — 1055 Dunsmuir Street Vancouver, BC V7X 1K8 Phone/ Téléphone: (604) 648-3094 |Toll free/ Numéro sans frais: 1-888-292-4111 x 3094 / Fax/Télécopier: 1-844-816-1038 Website: www.canadalife.com If you would like to book a telephone appointment with me, please click on this link to use our booking system: Book meeting Please note that appointments must be booked at least 24 hours in advance. A 15- minute appointment is usually enough time. But, select a longer appointment if necessary. la Visit canadalife.ccom Follow us on Facebook | Twitter | Linkedin | YouTube | Instagram canac We care about our clients’ privacy. By replying to this request, any personal information you provide will be used in accordance with our privacy policy. To learn more, visit canadalife.com/privacy.|f this email wasn’t meant for you, please let me know and delete it 000186