Occupational Health Specialist
Occupational Health & Wellness
C: 604-902-0253 | F: 604-520-5552 | E: adebayo_adenekan@bcrtc.bc.ca translink.ca/berte

The contents of this communication, including any attachmeni(s), are confidential and may be privileged. If you are not the intended
recipient (or are not receiving this communication on behaif of the Intended recipient), please notify the sender immediately and
delete or destroy this communication without reading it, and without making, forwarding, or retaining any copy or record of it or its
contents. Thank you. Note: We have taken precautions against viruses, but take no responsibil ity for loss or damage caused by any

virus present.

T Together all the way

From: mark holand <marktholand@gmail.com>

Sent: Friday, April 24, 2026 1:27 PM

To: ADENEKAN BAYO <ADEBAYO _ADENEKAN@BCRTC.BC.CA>
Subject: Re: Canada Life Claim Adjudication - Medical Absence

You don't often get email from marktholand@gmail.com. Learn why this is important

RNAL WARNING: This email came from an external source. Please use caution when
opening attachments or clicking on links, and only do so when you are expecting them from a
known sender or can confirm they are legitimate and safe.

Hi Bayo,

Do you have a contact email for Canada Life? | have tried calling and using thier online
contact form with no luck. Any help would be greatly appreciated.

Thanks
Mark Holand

On Fri, Apr 24, 2026, 13:02 ADENEKAN BAYO
<ADEBAYO ADENEKAN@bertc.bc.ca> wrote:
Hi Mark,

| hope this email finds you well.

Canada Life has advised that the medical information you supplied indicates that your
condition for absence is work-related.

| have been advised by Canada Life that they are awaiting the WorksafeBC denial
letter from you in order to adequately adjudicate your claim. Canada Life issued you a
letter advising the same.

Please kindly provide the WorksafeBC denial letter at your earliest convenience to
Canada Life.

000180