From: ADENEKAN BAYO Sent: Wed, 22 Apr 2026 18:36:55 +0000 To: GILL NAVI Subject: RE: Mark Holand - Duty to Maintain Communication Hi Navi, | just received correspondence from Canada Life that Mark’s claim has been denied and there is no medical information supporting any ongoing absence beyond April 30. Mark has been referred back to Worksafe BC. Thank you, ADEBAYO ADENEKAN, DPhty., B.Kin (Pronounced “Aday-Bio’) Occupational Health Specialist Occupational Health & Wellness C: 604-902-0253 | F: 604-520-5552 | E: adebayo adenekan@obcric.bc.ca translink.ca/bertc The contents of this communication, including any attachment(s), are confidential and may be privileged. If you are not the intended recipient (or are not receiving this communication on behaif of the intended recipient), please notify the sender immediately and delete or destroy this communication without reading It, and without making, forwarding, or retaining any copy or record of if or its contents. Thank you. Note: We have taken precautions against viruses, but take no responsibility for loss or damage caused by any virus present. T _ Tosether all the way From: ADENEKAN BAYO Sent: Tuesday, April 21, 2026 11:42 AM To: GILL NAVI <NAVDEEP_GILL@BCRTC.BC.CA> Subject: Mark Holand - Duty to Maintain Communication Hi Navi, | am writing regarding Mark Holand. He remains unattached to a claim following WSBC denial. His Canada Life claim remains pending. We received an OFA on March 26 advising that his prognosis for return to work was “unknown but likely 2-3 month’. A follow-up medical questionnaire was issued to his Physician’s office on April 2 and we've yet to receive a response. The same medical questionnaire was emailed to Mark on April 14th inquiring about his next scheduled appointment with his Physician to which | received no response. | provided him with a deadline of today, April 21 to get back to me. 000139