From: ADENEKAN BAYO Sent: Wed, 22 Apr 2026 18:34:49 +0000 To: "Nikbin, Erika’ Subject: RE: HOLAND, MARK - Pending CL Claim Hi Erika, Thanks for the comprehensive information regarding Mark and the claim denial. Has a formal letter already been issued to Mark? Warm regards, ADEBAYO ADENEKAN, DPhty., B.Kin (Pronounced ‘Aday-Bio) Occupational Health Specialist Occupational Health & Wellness C: 604-902-0253 | F: 604-520-5552 | E: adebayo adenekan@bcric.be.ca translink.ca/bertc i(S), are confident land may be privileged. If you are not the intended z ent), please notify the sender immediately a delete or destroy this communication without reading it, and without making, forwarding, or retaining any copy or record of it or its contents. Thank you. Note: We have taken precautions against viruses, but take no responsibility for loss or damage caused by any virus present. T Together all the way From: Nikbin, Erika <Erika.Nikbin@canadalife.com> Sent: Wednesday, April 22, 2026 9:48 AM To: ADENEKAN BAYO <ADEBAYO_ADENEKAN@BCRTC.BC.CA> Subject: RE: HOLAND, MARK - Pending CL Claim EXTERNAL WARNING: This email came from an external source. Please use caution when opening attachments or clicking on links, and only do so when you are expecting them from a known sender or can confirm they are legitimate and safe. Hi Bayo, Mark’s claim is declined as the medical information supports that Mark’s condition is work related. They have been advised to report to WorkSafe BC. As of today, we have not received the WSBC decline letter to allow us to proceed with assessing the claim. We do not have any medical to support Mark’s ongoing absence beyond April 30, 2026. Thanks, Erika 000119