2. Documented Administrative Bad Faith My suspicion regarding your
"standard processes" is based on documented evidence of tampering. My
FOI disclosures prove management manually provided incorrect
addresses (6700 Southridge) and false labels ("Server Room") to third-
party consultants to manipulate the noise benchmarks associated with my
injury. Furthermore, your presence on the March 20, 2026, email—which
celebrated the denial of my claim with a "sunny afternoon" greeting—
confirms that BCRTC management views the medical struggles of its
employees as a victory for leadership rather than a neutral administrative
matter.

3. Procedural Impossibility and Specialist Care | have provided a valid
Physician’s Certificate ordering me off work until June 15, 2026. This
timeline is required to allow for a specialized assessment by an
Otolaryngologist on May 27. Your demand for a completed questionnaire
by May 8 is a procedural impossibility designed to manufacture a "failure to
comply" before specialist data even exists.

Conclusion and Boundary | will not be harassed or threatened while under
a doctor’s care. Regarding all further inquiries into my employment status or
medical compliance, please direct your communication to:

Olivia Strazzeri

Legal Coordinator, Prohibited Action Complaints

Law and Policy Division

WorkSafeBC
| am now focusing exclusively on my recovery and my upcoming specialist
appointment. | will not be responding to further direct correspondence from
BCRTC on this matter.
Sincerely,

Mark Holand

Attachment: Exhibit A — Internal Email dated January 26, 2026 (FOI pg.
183)

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