Please see the below email from Carol-Anne and attached email regarding Mark Holand’s Canada Life STD and LTD
approvals. As per your attached email, we did not pay him for the STD claim, but Carol-Anne is saying that it is in the Canada
Life contract to pay it. Could you please advise?

Pre-termination STD: February gnd through June 1 gth
Post-termination STD: June 13" through August gid
LTD approved as of August 4"

Thanks,

Michelle Paquette, PLP
Payroll Advisor

@bertc. be.
BC Rapid Transit Company (BCRTC)
4555 Kingsway, Burnaby, BC _V5H 4V8

payroll@bertc.be.ca

From: Campbell, Carol-Anne <Carol-Ar
Sent: August 26, 2026 10:45 AM

To: ESPELA CECI <¢ PAQUETTE MICHELLE <}
Ce: JINABHAI ARTI <A& <a>; Griffiths, Lani <Lani.Gr
Subject: RE: Question -- FW: Holand, Mark £21987 - CLLTD Request for Medical Letter

Hi there
| have looked into the WI (50078 contract) and LTD policy wording and have found this.

An employee who resigns or is terminated while still medically supported will continue to have claims
adjudicated and payroll will continue to process disability payment to the employee.

As the date of disability was prior to their termination of employment and they continue to satisfy definition of disability, CL
will continue to manage and pay the WIC/LTD claims. CL understand there will be no position to return to and they will
continue to work on increasing Mark’s functional abilities where they would no longer meet the definition of disability and their
LTD claim would close.

| am not sure why LR advised not to pay the STD benefits for this employee, when the policy states that payroll will continue to
process disability payments to the employee. Can you confirm this with LR?

Thanks

Carol-Anne Campbell

Manager, Benefits & Employee Records Administration
People and Culture

Ph-778-375-6621 cell 604-306-1996

Email: carol-ann nk.c

NOTE: My work day may not align with your work day. Please do not feel obligated to reply to this email outside of your normal working hours

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