TransLink "Personal information collected within MyHSE is collected by your employer under the authority of S cority Case Management History Page 1/75 Date 2026/04/09 Report CaseManagementHx 2026-04-09-0842.rp: Created By Prier, Connie / connie-prier@beric.be.ca Employee Holand, Mark (E21987) Case Details Case Number 2026-10081 Case Manager Adenekan, Bayo Enrollment Date 2026/02/01 Case Type Non-Workplace Procedures Procedure Description Procedure Code Procedure Date Cost Wage Loss.- Denied WADE 2026/02/02 Notes Date Completed Time Completed Activity Occ Health Speci Signed Line Out 2026/02/02 09:17 Document Upload No No Note Ee advised he will require a week off due to ongoing health concerns related to a safety concern filed on Jan.22. inquired from Ee if absence is work related. 2026/02/02 12:04 Document Upload No No Note Ee advised his absence‘is work related and has contact WSBC. Ee is currently experiencing ongoing headaches and ear pain that prevent him from performing his duties safety. Ee provided a copy of safety concern. 2026/02/03 10:14 Document Upload No No Note Form 7 submitted to WSBC with protest. 2026/02/03 10:16 Document Upload No No Note Manager provided further context regarding Ee's safety concern. 2026/02/03 14:48 Document Upload No No Note Initial call to ee introducing role as OHS and inquiring about safety concern lodged on Jan 22. Ee became very agitated, abrasive and rude while communicating. OHS re-iterated role in aiding to address safety concern and assist with RTW and advised ee that demonstrate appropriate communication otherwise call will be terminated. Ee expressed understanding. Ee advised that he recently commenced Relief Control Operator role with training on Mon Jan 12. Full-time regular is typically in Guideway. Ee advised that side panel near Work station 2 is causing toxic sound environment and noise pollution affecting is ability to hear instructor, Ee started experiencing migraines and ear pain in second week of January. Ee has altempted to use noise cancelling earphones and changed sitting assignment to sitting at instructor's desk at front of classroom with nil improvement in migraine or sensitivity to sound. Ee advised that simply being in the room induces his migraine due to noise sensitivity. Ee noted that he went to Hospital on Jan 25th'to rule out an ear infection. Family doctor has recommended noise cancelling earphones and sensory deprivation tank therapy to manage:symptoms. Ee's last work day Jan 29th with medical note supporting absence until Feb 9th. When asked about migraine history, ee noted having history of migraines but well managed with medication for acute symptoms. Ee denied any migraine in relation to noise disturbance while previously in Guideway. Ee has lodged WSBC claim Monday Feb 2 and has advised Safely dept needs to compiete a sound analysis including spectral analysis on frequency and tone of sever rack installed, 2026/02/06 41:45 Document Upload No No 000226