7/16/26, 5:39 PM Gmail - New Evidence Submission - CASE ID: 2026-057 (Flora Pang)
To: Raul.Franco@chcpbc.org

Subject: URGENT: Formal Status Inquiry — Case ID: 2026-057 (Flora Pang)

Dear Mr. Franco,

| am writing to formally request a status update on the investigation for Case ID: 2026-057 regarding the conduct
of Audiologist Advisor Flora Pang.

On May 14, 2026, | submitted a comprehensive forensic audit of new evidence—extracted via a recent Freedom
of Information request—demonstrating that the Respondent knowingly sanitized chronological data in her official

Clinical Opinion (Claim #42647461). Specifically, this evidence shows the Respondent had access to 1991 and
1992 benchmark dates in her draft notes but intentionally stripped them from the final report to present 35-year-

old data as contemporary evidence.
This submission was provided two months ago, yet | have received no confirmation of its inclusion in the

investigative file, nor have | received any update on the investigation’s progress.

The silent status of this investigation is no longer sustainable given the nature of the documented misconduct. |
am requesting a written status update on this matter no later than WED JULY 22, 2026 .

Please be advised that if | do not receive a response by this date, | will escalate this inquiry to the Registrar of
the College of Health and Care Professionals of BC to address the lack of procedural communication and the
status of this investigation.

| expect an update on whether my May 14, 2026 evidence has been reviewed and if it has triggered a formal
expansion of the investigation into the Respondent’s professional integrity.

Sincerely,
Mark Holand

Railway Operations Professional

[Quoted text hidden]

Raul Franco <Raul.Franco@chcpbc.org> Wed, Jul 15, 2026 at 5:31 PM
To: mark holand <marktholand@gmail.com>

Good afternoon, Mark.

Thank you for your email. We are currently working through a significant backlog of files. The delay is primarily due to high case volume and the complexity of
matters presently assigned to the investigator's caseload. Please note that priority is given to cases that may pose a risk to patient safety and to the
public.

This case is currently in our queue for review. Please note that there are several cases ahead of yours. The Respondent's response was received at the end of
June, we will be communicating with the Respondent's legal counsel in the next couple of weeks.

Once we have completed our investigation and analysis, the matter will be submitted to the Deputy Registrar for disposition. We anticipate that these steps will
be completed within approximately 60 to 90 days. However, please be aware that timelines may be extended depending on the complexity of the matter and
the overall volume of cases under review.

Should we require any further information or documentation from you, we will reach directly.

Thank you,

https://mail.google.com/mail/u/0/?ik=7 1cd554d90&view=pt&search=all&permthid=thread-a:r503201060451962218&simpl=msg-a:r-3453402 14852637... 3/5